Account Manager - SME - Strictly 8.30am - 5pm

HAYLO People are experts in General Insurance and Personal Injury Recruitment. Currently, we are seeking an SME Insurance Broker to join a rapidly expanding brokerage in Brisbane.

This opportunity is perfect for a efficient insurance professional who excels in managing business pack portfolios within a fast paced environment. Backed by an ambitious brokerage with tremendous growth plans, you will take ownership of a high volume book with the rare support of three dedicated assistants and zero claims handling involved.

Benefits:

• Phenomenal support with three dedicated assistants in place to manage administration and processing
• Zero claims handling responsibilities allowing you to focus purely on servicing and placements
• Strict work life balance with a guarantee of no overtime and fixed hours from 8:30am to 5:00pm
• Join a dynamic national business with strong momentum and clear career progression pathways
• Collaborative, energetic onsite office culture working alongside a supportive local team
• A culture that values inclusivity, openness, and diversity
• Hours Monday to Friday 8:30am to 5:00pm
• Salary Up to $110k plus super (depending on experience)

The role:

• Manage and service a high volume SME commercial portfolio focused primarily on business pack policies.
• Lead end to end renewal management, policy updates, and market negotiations for small to medium business clients.
• Delegate administrative tasks and processing efficiently across a team of three dedicated assistants.
• Maintain strong relationships with underwriters to secure competitive terms across business pack risks.
• Deliver exceptional service and advice to clients while maintaining high turnaround times.

About you:

• Must hold a Tier 1 insurance qualification.
• Proven experience as an SME Broker or Account Manager within a commercial brokerage environment.
• Strong technical knowledge of general commercial insurance lines, with expert understanding of business pack products.
• High volume management skills with the ability to work effectively alongside multiple assistant brokers.
• Strong communication skills with a client first approach to servicing.
• A proactive team player who thrives in a dedicated onsite team environment.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

For more information or to discuss this role in further detail please get in touch with Marcus Castle at marcus.castle@haylopeople.com.au or 0410 400 031