The Real Cost of a Wrong Hire in Workers Compensation & Injury Management
What NSW HR managers and injury management leaders need to know before their next hire and how to avoid the trap most organisations fall into.
We’re Australia’s leading personal injury recruitment specialist, supporting both private and public sector organisations.
We specialise in placing hard-to-fill roles, supporting Insurers, Agents, Employers & Self Insurers. With one of the largest national personal injury talent databases, we find the right people to make a real impact.
Andrew has over ten years of experience in recruitment across Insurance and Personal Injury, supporting businesses through periods of significant growth, change, and strategic direction. With significant talent leadership experience across Hays, Suncorp and most recently holding the role of Head of Talent Acquisition & Employee Experience at EML, Andrew has led large-scale volume campaigns, international relocations and an expert in, specialist search recruitment needs.
Ashlea specialises in personal injury and workers compensation recruitment across New South Wales, with over 10 years' experience placing injury management specialists, case mangers, WHS professionals through to specialist and senior leader appointments with iCare scheme agents, self-insured businesses, and private sector employers. With a strong understandsng of the regulatory environment her candidates work in, not just the roles themselves.
Michelle supports clients and candidates nationally across both the private and public sectors. With over 25 years of recruitment experience, Michelle brings a reputation for exceptional candidate care and expertise in managing high-volume recruitment projects for Government and Not-for-Profit organisations. Example roles Michelle recruits: C-suite Executives, Directors, Managing Directors, General Managers, Chairs, and Senior Executives.
Adam has over nine years' specialist recruitment experience across personal injury, injury management, and WHS, placing professionals across NSW, Victoria, South Australia, and nationally. He works with insurers, self-insured businesses and employers. He has practical knowledge of WorkSafe Victoria, icare, SIRA, Comcare, and SRC Act frameworks. His focus is senior, specialist, and executive appointments.
Dominic works nationally with clients and candidates across Personal Injury. His 9 years of recruitment experience covers workers compensation, life insurance, accident and health, allied health, travel, CTP and liability recruitment. Example of positions Dom recruits: Case Managers, RTW + Injury Management specialists, Liability Consultants, Disputes and Quality Assurance.
Rebecca is our dedicated QLD Personal Injury Recruiter and supports both private and public organisations across all of QLD. Supporting both short term hiring needs and permanent recruitment. With over 10 years recruitment experience she has built a strong reputation for high quality outcomes.
We partner with businesses Australia-wide to provide temporary, contract and permanent recruitment services. We find the right people to help organisations to grow and people thrive.
We don't rely on jobs board to find talent for our clients. We spend our time networking and talking to people in the industry to attract and retain the best talent for your business. We manage the whole process for you and provide regular updates so you can get back to running your business.
Our retained service is an exclusive, structured search partnership designed to proactively identify and engage technical or senior talent, supported by detailed market mapping and rigorous assessment. Unlike other service offerings, this model offers dedicated resources, transparent reporting, and end to end ownership, delivering a high calibre, low risk hiring outcome.
Whether you are delivering a short term project, covering leave, or need specialist expertise, we provide high quality contract talent quickly and efficiently. We manage sourcing, compliance, and onboarding end to end, delivering a seamless solution and experienced contractors who can add value from day one.
Whether it is a short term project or a sudden need to scale your team, we find the right people to keep your business running. Access our established pool of immediately available professionals with flexible on hire solutions, while we take care of payroll and compliance. No long term commitment, just the support your team needs when it is needed.
If you work in NSW workers compensation you will already know the scheme has been under significant pressure. But the reforms passed through Parliament are different in character from what came before. They are not just financial fixes. They represen...
Demand for qualified injury management professionals is outpacing supply across Australia and the gap is widening. Whether you're hiring return to work coordinators, case managers, injury management advisors, or rehabilitation consultants, the market...
We are proud to partner with organisations that value Equity, Diversity and Inclusion. Our goal is to help you build a culture where every person feels represented and connected, whether you're hiring for Claims Management, WHS, or Insurance leadersh...
The 2026 NSW Workers Compensation reform represents one of the most significant legislative shifts in recent years. For Claims Service Providers, employers and injury management professionals, these reforms will not only affect claim handling and com...
The HAYLO People Talent & Salary Insights Survey is a free resource for the industry to help shape decisions around salaries, benefits, and employee value propositions, continuing to improve the General Insurance, Personal Injury and Work Health Safe...
Since launching in July 2021, our vision has been to be the number 1 recruiter in our field. This year, we’ve taken a big step forward, expanding into new markets and service areas to better support the evolving needs of our clients and candidates. T...
I had the pleasure of working with Oliver Bell and Michelle Madgwick from HAYLO People to secure my first job in Australia, and I can’t recommend them highly enough. Oliver was my day to day contact and guided me through...
Bailey was honestly the best recruiter I have worked with. Super supportive and helpful throughout the whole process a providing key insights, information and helping me to secure a dream role. Couldn't recommend him eno...
She made sure I was aware of every step she was taking behind the scenes! She was lovely to talk to and reassured me with all the steps I needed and gave me feedback on areas that could make me stand out more to an emplo...
Marcus was great. He was friendly, upbeat and committed to ensuring I had the best shot at getting the job. He did everything he said he would and made me feel like he had my back. Needless to say I got hired.
Danielle has been great from the start. She really helped me and encouraged me to think about what I'm looking for in a role. Once I had decided on what I wanted, she helped aligned me to a company I was interested in, a...
Rebecca has been incredible to deal with very knowledgeable regarding the role and made sure I was ready for the interview and process. Rebecca has been available every step of the way to support and follow up with any a...
Dakota and Dominic were determined from day 1 to land me a role and in a very short time they did. I got constant updates and reassurance, exactly what i needed.
I had an excellent experience working with Adam. At first, I was unsure and nervous about even going through the interview process, but his professionalism and support made all the difference. He took the time to answer ...
Maria was extremely understanding, supportive and helpful throughout the recruitment process. Also, excellent follow up.
Adam has been incredibly supportive and helpful throughout my job search. He took the time to understand what I was looking for and guided me toward opportunities that truly matched my goals. His encouragement and insigh...
I had a very positive experience working with Bailey throughout the recruitment process. Bailey provided me clear communication, valuable insights about the role and company and ensured I felt well prepared for each step...
The experience was good. I was pleased that Ashlea came to Carlingford to see me and had a good understanding of the industry, the role and the type of candidate I was looking for.
Find the right people for your permanent, contract or temporary roles.