Results from the industry's biggest salary survey are in, explore national benchmarking data from 1,500+ Insurance, Personal Injury, and WHS professionals.
DownloadWe place Leaders, National Injury Management Advisors, Return to Work Coordinators and Rehabilitation specialists into in-house teams across Australia, on temporary, contract and permanent basis.
94% of the people we place are still there a year later. A sign we match on the work and the team, not just the job title.
Awarded Sourcr Agency of the Year 2025 - We source injury management advisors across all levels. We work with employers all across Australia.
Ashlea specialises in personal injury and workers compensation recruitment across New South Wales, with over 10 years' experience placing injury management specialists, leaders, technical roles, account managers, and specialised case managers with self-insurers, insurance brokers, private sector employers, and iCare scheme agents. She comes with a strong understanding of the operational objectives and business partnering needed for success.
Adam has over nine years' specialist recruitment experience across personal injury, injury management, and WHS, placing professionals across NSW, Victoria, South Australia, and nationally. He works with insurers, self-insured businesses and employers. He has practical knowledge of WorkSafe Victoria, icare, SIRA, Comcare, and SRC Act frameworks. His focus is senior, specialist, and executive appointments.
Rebecca is our dedicated QLD Personal Injury Recruiter and supports both private and public organisations across all of QLD. Supporting both short term hiring needs and permanent recruitment. With over 10 years recruitment experience she has built a strong reputation for high quality outcomes.
Dominic works nationally with clients and candidates across Personal Injury. His 9 years of recruitment experience covers workers compensation, life insurance, accident and health, allied health, travel, CTP and liability recruitment. Example of positions Dom recruits: Case Managers, RTW + Injury Management specialists, Liability Consultants, Disputes and Quality Assurance.
Andrew has over ten years of experience in recruitment across Insurance and Personal Injury, supporting businesses through periods of significant growth, change, and strategic direction. With significant talent leadership experience across Hays, Suncorp and most recently holding the role of Head of Talent Acquisition & Employee Experience at EML, Andrew has led large-scale volume campaigns, international relocations and an expert in, specialist search recruitment needs.
Daniel has recently joined the HAYLO People team as an Associate Recruitment Consultant, supporting the Personal Injury team and developing his knowledge of the Australian personal injury recruitment landscape which includes workers’ compensation, injury management, rehabilitation, and insurance.
Ollie’s support throughout the recruitment process was excellent. His communication, guidance, and professionalism made the experience smooth and stress-free, particularly given visas were involved — I couldn’t recommend...
Adam has been incredibly supportive and helpful throughout my job search. He took the time to understand what I was looking for and guided me toward opportunities that truly matched my goals. His encouragement and insigh...
Dakota and Dominic were determined from day 1 to land me a role and in a very short time they did. I got constant updates and reassurance, exactly what i needed.
I have worked closely with Andrew over the past 2 years and he has consistently provided amazing candidates that suit exactly what we're looking for! He is always professional, responsive, listens to our needs and his ma...
I wanted to express my genuine appreciation for the work Adam did in filling a challenging role. His persistence, professionalism, and understanding of both the market and our needs made all the difference. Adam navigate...
Bailey was excellent to work with — proactive, responsive, and genuinely pleasant throughout the process. He took the time to understand our needs, communicated clearly at every stage, and ensured a smooth, efficient pla...
The experience was good. I was pleased that Ashlea came to Carlingford to see me and had a good understanding of the industry, the role and the type of candidate I was looking for.
Ollie is always very enthusiastic, and we now have a relationship where we can be open about candidates, which delivers a better experience for all parties.
Because of Ashleigh's experience and professionalism, she was able to address a bespoke recruitment need. Ashleigh knows the industry exceptionally well and uses that knowledge to deliver. It is a pleasure to confidently...
We’re committed to our industries, with proud affiliations and relationships with SIAV, NSW Self Insurers Association, ASIEQ, PIEF, UAC & Women in Insurance NSW.
A generalist recruiter will send you candidates with “return to work” on their resume. We send you people who can explain how they improve RTW rates and performance, ones who showcase ability to negotiate, influence and build meaningful relationships, and in turn those who can identify cost saving methods whilst supporting the wellbeing and operational efficiency of your workers.
Our team recruits the people who run injury management in-house nationally, working with self-insurers and large employers under all schemes where we place return to work coordinators, injury management specialists and team leaders who own recover at work outcomes, manage treating practitioners and hold up under audit.
We also offer contract and temporary injury management hiring nationally. We are now a leading agency with a pool of immediately available injury management and return to work professionals for parental leave, claim spikes, secondments and contract to permanent trials.
We are now thew leading agency supporting injury management recruitment across NSW, Victoria, South Australia, Tasmania, Queensland and Western Australia. Supporting placing senior and specialist professionals under icare, WorkSafe Victoria, ReturnToWorkSA, WorkCover QLD, WorkSafe Tasmania and WorkCover WA.
We also support nationally on the injury management roles that sit outside the state schemes. That includes Comcare and the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), life insurance, rehabilitation providers and liability.
The 2026 HAYLO Salary & Talent Insights Report is in, and it paints a clear picture: the relationship between employers and employees is being renegotiated. Pay has gone up. Loyalty hasn't followed. Flexibility has become a baseline expectation rathe...
If you work in NSW workers compensation you will already know the scheme has been under significant pressure. But the reforms passed through Parliament are different in character from what came before. They are not just financial fixes. They represen...
Demand for qualified injury management professionals is outpacing supply across Australia and the gap is widening. Whether you're hiring return to work coordinators, case managers, injury management advisors, or rehabilitation consultants, the market...
We are proud to partner with organisations that value Equity, Diversity and Inclusion. Our goal is to help you build a culture where every person feels represented and connected, whether you're hiring for Claims Management, WHS, or Insurance leadersh...
The 2026 NSW Workers Compensation reform represents one of the most significant legislative shifts in recent years. For Claims Service Providers, employers and injury management professionals, these reforms will not only affect claim handling and com...
Most return to work (RTW) coordinators in Australia earn between $75,000 and $110,000 base plus super. Pay depends on the state, the industry, whether the role covers a single site or a national portfolio, and whether it is contract or permanent. Senior injury management and national RTW roles sit above this range. For current figures by role and state, see HAYLO's annual Workers Compensation Salary and Talent Insights Survey.
No formal accreditation or certification is required for a Rehabilitation and Return to Work Coordinator (RRTWC) in Queensland. The employer must instead ensure their RRTWC is "appropriately qualified", and completing a course approved by the Workers' Compensation Regulator is the most common way to show this. Employers must appoint an RRTWC if their Queensland wages exceed 2,600 times QOTE (about $5 million) in a high-risk industry, or 5,200 times QOTE (about $10 million) in other industries.
In NSW, Category 1 employers must appoint an RTW coordinator with the training, skills and experience to perform the role. Category 1 employers are those with a basic tariff premium over $50,000 a year, self-insurers, or employers insured by a specialised insurer with more than 20 workers. SIRA offers free online RTW coordinator training, and employers can also outsource the role. Category 2 employers do not need a formal RTW coordinator.
Comcare is the federal workers' compensation scheme under the Safety, Rehabilitation and Compensation Act 1988. It covers Australian Government agencies and statutory authorities, plus private companies licensed to self-insure under the scheme. Unlike the state schemes, Comcare applies one set of rules nationally, and it acts as both the work health and safety regulator and the insurer. Self-insured licensees manage their own claims, so Comcare RTW roles require specific knowledge of the SRC Act rather than state legislation.
Yes. Many employers hire contract RTW coordinators and injury management consultants to cover claim spikes, parental leave, or restructures, or while deciding on permanent headcount. HAYLO recruits contract, temporary and permanent RTW, injury management and workers' compensation professionals across Australia, including candidates available to start immediately.
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