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Results from the industry's biggest salary survey are in. This year's HAYLO People Talent & Salary Insights Report draws on 1,500+ Insurance, Personal Injury and WHS professionals nationally, and for the first time it's available as three tailored reports rather than one.
Choose the full report for the complete national picture, or go straight to the version built for your sector: General Insurance & Broking, or Personal Injury & WHS. Each includes dedicated salary benchmarks, hiring trends and retention drivers specific to that market, so you're not wading through data that doesn't apply to your team.
A couple of findings worth knowing before you download
Pay rises have become the baseline, not the reward. In 2026, 81% of respondents received a pay increase and 92% expect one next year. That gap between expectation and delivery is where the real retention risk now sits. The biggest danger isn't offering 3% instead of 5%, it's offering nothing. Silence reads as a lack of recognition, and that drives disengagement faster than any pay gap.
Human skills have overtaken technical capability. Leadership, empathy and communication now rank above technical skills as the capabilities the workforce values most. As AI takes on more of the transactional layer, the professionals your business needs most are the ones AI can't replace.
Salary still matters, it remains the number one driver for attraction. But this year's data shows it's become the entry price, not the differentiator. Flexibility, development and day-to-day experience are what decide whether people stay.
Whether you're benchmarking salaries ahead of a review, building a business case for your EVP, or simply want to know where your sector sits nationally, the report built for you is ready to download.
What is the HAYLO People 2026 Talent & Salary Insights Report?
It's HAYLO People's annual national benchmarking report, covering salary data, retention drivers, benefits ranking and workforce sentiment across Insurance, Personal Injury and WHS. This year's edition is built from responses from 1,500+ industry professionals.
Why are there three reports this year instead of one?
To make the data easier to act on. Alongside the full report, there's a General Insurance & Broking edition and a Personal Injury & WHS edition, each with sector-specific benchmarks and trends so you only need the data relevant to your team.
Who should download the General Insurance & Broking report?
Employers and professionals in Claims, Underwriting and Insurance Broking who want salary benchmarks and hiring trends specific to general insurance.
Who should download the Personal Injury & WHS report?
Employers and professionals in Workers Compensation, Injury Management and WHS who want salary benchmarks and hiring trends specific to that market.
Is the report free to download?
Yes. All three reports are free, available at the link above.
How often does HAYLO People release this report?
Annually. The 2026 edition follows the 2025 report and includes year-on-year comparisons where relevant.
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