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Technical Specialist, Workers Compensation

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Join an established NSW Workers Compensation team as a Technical Specialist, providing technical guidance and improving claims performance.

  • Job Type: Personal Injury
  • Location: Sydney
  • Work Type: Permanent / Full Time
  • NSW-wide opportunity with remote flexibility
  • Support claims teams and drive regulatory compliance
  • 12 month fixed term contract with view of extension
Apply for this role

Adam Coyne

Associate Director
Personal Injury, NSW/VIC/SA

Adam Coyne, Associate Director Personal Injury, HAYLO People
HAYLO People are partnering with an established organisation to recruit a Technical Specialist within their NSW Workers Compensation team.

This role will focus on strengthening regulatory compliance, improving claims management practices and providing technical guidance to Case Managers. You'll work closely with leadership to support team performance and drive consistent claims outcomes.

The Role:
  • Providing technical advice and guidance to Case Managers on complex Workers Compensation claims
  • Reviewing ongoing liability, reasonable excuse decisions and other compliance-related activities
  • Coaching and mentoring Case Managers to improve technical knowledge and decision-making
  • Supporting claims strategy reviews to improve claims progression and return-to-work outcomes
  • Working closely with Team Leaders to identify technical gaps and improve overall team performance
About You:
  • Strong end-to-end NSW Workers Compensation claims management experience
  • Experience in a technical specialist role or as a high-performing Senior Case Manager looking to step up
  • Sound knowledge of NSW Workers Compensation legislation, compliance and claims decision-making
  • Experience managing complex claims, ideally within a self-insurance environment
  • Strong communication skills and confidence working with different personalities and stakeholders
Benefits:
  • Salary up to $118,000 + super
  • 12-month fixed-term contract
  • Open to candidates across NSW, with remote flexibility depending on location
  • Opportunity to influence technical capability and claims performance across an established team
  • Exposure to self-insurance environment 
For more information or to discuss this role in further detail please contact Adam Coyne at Adam.coyne@haylopeople.com.au
Apply Now

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