Injury Management Advisor - RTW | Workers' Comp

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. This newly created opportunity is ideal for an experienced Injury Management & Wellbeing Officer who thrives in a collaborative, people-first environment.

You’ll play a pivotal role in driving injury prevention, proactive return-to-work initiatives, and wellbeing strategies across a large and diverse workforce — helping to embed a positive health and safety culture from the ground up.

Key Responsibilities

• Drive early intervention support to help injured workers remain at work.
• Support national employers in managing injury processes across multiple states and jurisdictions.
• Carry out appropriate post-triage follow-up, including organising medical appointments, liaising with stakeholders, providing email updates, and developing return-to-work plans.
• Perform administrative tasks related to claims processes, such as completing claim forms, submitting certificates, and calculating PIAWE.
• Participate in occasional worksite meetings or case conferences with injured workers and their employers to assess pre-injury duties and identify suitable duties for return-to-work planning (as required).
• Collaborate with other consultants who may also be involved in worksite meetings or case conferences.

  About You

• Tertiary qualifications as an Allied Health professional (Physio, OT, Psych, Exercise Phys, etc.) and/or relevant experience
• Experience in either Return to Work Case Management, Workers Compensation front end management or Occupational Rehabilitation.
• Well-developed written and verbal communication skills.
• Strong customer service focus. Account Management experience would be advantageous
• Current driver’s licence

Why you will love this role:

• Salary (experience dependent) $90,000 - $105,000 + super
• Flexible working hours & Hybrid working. Office is Melbourne CBD
• Further learning and development encouraged with training, conferences and investment.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles. 

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Dominic Sheppard - Dominic.sheppard@haylopeople.com.au