Quality Assurance Specialist

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Utilise your injury management or senior case management experience and transition into quality assurance and obtain a varied role

  • Job Type: Personal Injury
  • Location: Newcastle
  • Work Type: Permanent / Full Time
  • Remote & Flexible start and finish time
  • Well experienced team to collaborate with
  • Seeking those who prefer working autonomously (self motivated)
Apply for this role

Ashlea Smith

Associate Director
Personal Injury, NSW

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HAYLO People is a specialist recruitment agency supporting the Personal Injury, Safety and Insurance industry and are seeking a well experienced Workers Compensation Case Manager or Injury Management Advisor interested in transitioning into a quality and assurance role.
  
The Role:
  • End to end file reviews of Rehabilitation Reports with the view to provide strategic direction to consultants and support continuous improvement.
  • Ensuring compliance against framework and customer needs whilst utilising data & upholding a high level of integrity.
  • Liaise, review, investigate and resolve customer queries and escalations with a timely manner.
  • Support with project work whilst be adaptive to a business that are expanding.
About You:
  • 5+ years’ of experience in workers compensation and showcase having worked closely with occupational rehab providers.
  • Have excellent communication skills written and verbal whilst showcase high attention to detail.
  • Showcase how you have worked independently and holding yourself to account
  • Have the ability to coach and mentor staff based on review findings.
Benefits:
  • Join a like-minded team with strong experienced and given autonomy
  • Varied role where you are able to concentrate on providing strategic direction
  • Social team engagements, in an expanding organisation
  • $100,000 - $110,000 + super
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the benefits of working with our client in further detail please contact Ashlea Smith on 0423 479 779 or at ashlea.smith@haylopeople.com.au
Apply Now

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