Senior Level Property Claims Roles

At HAYLO People, we specialise in recruitment across General Insurance. A long term partner of ours and leading insurer, are currently looking to hire multiple experienced claims professionals.

The business has been prominent in the market for over 30 years, and with continued success and forward thinking leadership, there are more plans to grow in the market and bring in the right people. Expect an accepting culture that values their employees and work life balance. Be surrounded by a team of experts that supports one another. See below for the roles available:

Role 1 - Property Claims Manager, 12 Month Contract

• Location: Perth CBD | 2 days work from home
• Salary: Up to $150,000 Plus Super
• Lead and develop the Claims team and leaders, overseeing the performance of the Property Claims remit
• Be able to give technical leadership on complex and disputed claims, being the point of escalation when required
• Effectively partner with senior leadership and wider business functions such as operations, as well as external stakeholders such as brokers and property managers, providing serviced outcomes for all
• Maintain a high level of accuracy and operational excellence for the Property Claims function

To be successful in this role, you will offer:

• A strong background in managing domestic property claims
• Extensive understanding in policy liability and interpretation
• Understanding of financial drivers, claims and insurance process
• Strong experience in management of stakeholder relations
• Experience leading claims and/or operational functions

Role 2 - Senior Property Claims Specialist, Permanent 

• Location: Perth CBD | 2 days work from home
• Salary: Up to $105,000 Plus Super
• Manage a portfolio of domestic property claims, including high value and complex claims, end to end
• Be a 'technical go-to' for the team, offering your expertise and guidance in liability, customer service and management of the claims process
• Build strong relationships with customers and brokers.
• Deliver exceptional service tailored to diverse needs, making every interaction memorable.
• Actioning claims quickly and effectively, complying with company standards and SLA requirements. 
• Guarantee compliance with industry regulations, legal mandates, and company policies.

To be successful in this role, you will offer:

• A minimum of 5 years in general insurance claims, with strong knowledge of property insurance products. 
• You genuinely care about creating a great experience for customers and supporting them through challenging times.
• Proven ability to manage customers and brokers
• You’re adaptable, proactive, and perform well when things move quickly.
• You’re curious, eager to learn, and always ready to take on new challenges.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.   
  
HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail, please get in touch with Max Field on max.field@haylopeople.com.au or 0468 012 530.