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Grow your career as a Claims Consultant in a market leading business. Full training and autonomy over your own portfolio.
- Listed Date: 08 Apr 2026
- Job Type: General Insurance
- Location: Sydney
- Work Type: Permanent / Full Time
- Supportive team culture - mentoring and coaching included
- Work with people who've got your back - inclusive, fun, and team-first culture.
- End-to-end claims ownership - your caseload, your way
HAYLO People are specialists in General Insurance recruitment. We’re partnered with a leading business who is currently looking to hire a Claims Consultant, who will be responsible for the management of their own claims portfolio. The portfolio will include multiple product lines, but will focus on Commercial Strata and Motor.
The Role:
As a Claims Consultant, your duties will include, but are not limited to:
HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail, please get in touch with Max Field at Max.Field@haylopeople.com.au or 0468 012 530.
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The Role:
- Location: Sydney CBD OR Melbourne CBD | 3 days work from home
- Salary: Up to $85,000 Plus Super
- Contract: Full Time, Permanent (Permanent Residents and Citizens)
As a Claims Consultant, your duties will include, but are not limited to:
- Confidently manage a variety of insurance claims across multiple lines, guiding clients through the claims process, clarifying documentation requirements, and ensuring accurate and timely lodgement.
- Build lasting connections with clients, brokers and the insured, providing specialist consultation of management of their queries.
- Deliver exceptional service tailored to diverse needs, making every interaction positive.
- Actioning claims quickly and effectively, complying with company standards and SLA requirements.
- Guarantee compliance with industry regulations, legal mandates, and company policies.
- Work-life balance with flexibility to work from home.
- Opportunities to progress within the organisation and develop your career with promotions and upskilling
- A supportive working environment with a positive and social culture. Expect team incentives and market related events.
- Be part of a business and team with a strong reputation.
- A minimum of 2 years in insurance claims handling end to end.
- Commercial Strata claims experience is a must. Additional Motor claims experience is ideal.
- Confidence in managing the process from start to finish, with confidence to deal with internal and external stakeholders
- You genuinely care about creating a great experience for customers and supporting them through challenging times.
- You’re adaptable, proactive, and perform well when things move quickly.
- You possess strong both verbal and written communication.
HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail, please get in touch with Max Field at Max.Field@haylopeople.com.au or 0468 012 530.
