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Comcare Senior Case Managers

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Join a growing and high performing team onboarding Comcare clients, with hybrid working and future leader opportunities along the way.

  • Job Type: Personal Injury
  • Location: Sydney
  • Work Type: Permanent / Full Time
  • Hybrid / Remote working across VIC + NSW
  • Be part of the onboarding client process
  • Opportunities to train and mentor junior case managers
Apply for this role

Dominic Sheppard

Business Manager
Personal Injury

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HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with an a high performing client who are expanding their market share after securing new work and are seeking experienced Comcare Senior Case Managers to join their team either in Victoria or New South Wales.
  
We are seeking experienced Senior Case Managers to join a growing team across VIC and NSW, managing a portfolio of complex claims within a fast-paced and supportive environment. This role will focus on delivering high quality customer outcomes, driving sustainable return to work strategies and providing technical support across the broader claims function.
This is an excellent opportunity to join a business experiencing continued growth, with future leadership and development opportunities available.

Key Responsibilities
  • Manage a portfolio of complex claims from end to end
  • Develop and implement effective claims and return to work strategies
  • Provide a high level of customer service to workers, employers and key stakeholders
  • Support technical discussions and assist junior team members where required
  • Ensure all claims are managed in line with SRC / Comcare legislation and internal compliance standards
  • Identify barriers to recovery and implement proactive resolution strategies
  • Maintain accurate claim documentation and manage claim outcomes within KPI timeframes
  • Build strong working relationships with clients, medical providers and rehabilitation stakeholders
Experience & Skills Required
  • Proven experience managing complex Workers Compensation claims
  • Strong understanding of SRC / Comcare legislation
  • Experience within self-insurance, insurer or claims agent environments
  • Coaching or mentoring experience highly regarded
  • Experience onboarding new clients preferred but not essential
  • Strong communication and stakeholder management skills
  • Excellent conflict resolution and negotiation capability
  • Ability to manage competing priorities in a fast-paced environment
  • High level of professionalism and customer service focus
  • Strong organisational and time management skills
  • Solution-focused mindset with the ability to work autonomously and collaboratively
  Why you will love this role:
  • Up to $115,000 plus Superannuation
  • Join a high performing team
  • Hybrid and remote work
  • Be supported by leaders that are highly respected and experienced in the market.
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles. 

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Dominic Sheppard - Dominic.sheppard@haylopeople.com.au
Apply Now

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