2026 SALARY SURVEY

Heavy Motor Claims Consultant

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We're recruiting a motor claims candidate to join a fast-paced team that values growth, support, and great customer service.

  • Location: 23 Mar 2026
  • Job Type: General Insurance
  • Location: Sydney
  • Work Type: Permanent / Full Time
  • Manageable caseload, promoting work-life-balance
  • Thrive in a supportive and inclusive environment with opportunities for growth
  • Be part of a growing and specialised team
Apply for this role

Max Field

Senior Recruitment Consultant
General Insurance

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At HAYLO People, we are experts in General Insurance Recruitment, we are partnered with a leading Underwriting agency who are seeking Motor Claims Consultants to join their Brisbane, QLD team. 

The Role

As Commercial Motor Claims Consultants, your duties will include, but are not limited to:
  • Skilfully handle commercial motor insurance claims, explaining the claims process, documentation requirements, and lodging the claims.
  • Build lasting connections with clients and brokers, championing products and values they can trust.
  • Deliver exceptional service tailored to diverse needs, making every interaction memorable.
  • Actioning claims quickly and effectively, complying with company standards and SLA requirements. 
  • Guarantee compliance with industry regulations, legal mandates, and company policies
  • Location: Brisbane CBD, WFH available  
Benefits
  • Work-life balance with flexibility to work from home and flexible start/finish
  • Opportunities to progress within the organisation and develop your career
  • A supportive and fun work environment with a positive and socially inclusive culture that celebrates diversity.
To be successful in this role you will offer:
  • Motor claims experience is a must — 1+ years experience handling heavy motor or commercial motor claims end to end
  • A genuine passion for customer service and a commitment to creating a positive experience, even when things get tough
  • The ability to stay focused and perform well in a fast-paced, high-pressure environment
  • A can-do attitude and a strong desire to keep learning and growing
  • For senior candidates: confidence working independently, coaching and mentoring team members, and managing escalated or sensitive claims when needed
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.   
  
Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further details please get in touch with Max Field at max.field@haylopeople.com.au or 0468 012 530.
Apply Now

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