2026 SALARY SURVEY

Claims and Return to Work Specialist

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Drive RTW strategies, focus on outcomes not compliance & join a well experienced team who encourage growth and high performance

  • Location: 05 Mar 2026
  • Job Type: Personal Injury
  • Location: Sydney
  • Work Type: Permanent / Full Time
  • Sydney CBD - Hybrid 3 days in office
  • Freedom to manage without heavy KPI's
  • Learning and development opportunities
Apply for this role

Ashlea Smith

Associate Director
Personal Injury, NSW

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HAYLO People is a specialist recruitment agency supporting the Personal Injury and Insurance industry and are recruiting an opportunity for a well experienced Senior Case Manager, Return to Work Coordinator or Injury management specialist who is strong in claims management along with able to identify and drive ways of RTW.

Benefits:
  • Hybrid working with 3 days in office
  • $95,000 - 110,000 + super + benefits & bonus
  • Working within a like minded national team supporting a varied caseload
  • Be provided with autonomy and focus on delivery not KPI's or billable hours
Duties will include:
  • Manage key relationships and communicate effectively with all stakeholders, i.e department leaders, HR, safety, insurers, injured workers, rehab providers.
  • Develop and coordinating treatment and return to work plans for both physical and psychological injuries within a timely and proactive manner.
  • Utilise your strength in Claims Management knowledge to guide and partner effectively with insurers.
  • Work flexibly and hybridly whilst also visiting local sites in NSW.
  • Prepare reports for senior management whilst ensure file records are kept up-to-date.
To be successful you will:
  • Have 2+ years experience in Workers Compensation (via Insurance, Self Insurance, Occupational Rehab or Employer RTW/Case Management).
  • Showcase an ability to be self motivated, organised and with strong communication skills
  • Have a sound understanding of Workers Compensation and the NSW legislation (multi state exposure highly regarded yet not required)
  • Be confident to engage with clients, manage relationships and escalations whilst multi-tasking day to day responsibilities
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

HAYLO People is a specialist recruitment agency supporting the Personal Injury, Insurance, and Healthcare industries. For more information or to discuss this role in further detail please contact Ashlea Smith, Ashlea.smith@haylopeople.com.au or 0423 479 779
Apply Now

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