Workers Compensation Specialist

HAYLO People are a specialist recruitment agency within the Government, Personal Injury, and General Insurance sectors.

HAYLO People are partnering with a people-focused organisation to support an new project focusing on complex workers compensation claims. This is a unique opportunity to apply your specialist knowledge to create meaningful outcomes for injured workers while contributing to a high-impact project.

• Review and identify opportunities within a project team for complex claims within QLD.  
• Engage with injured workers and other stakeholders to drive positive outcomes.
• Apply your expertise in QLD workers compensation legislation and case management to review claims, treatment plans, and support resolutions.
• Collaborate with internal and external teams to ensure timely case management and accurate file updates.

• Minimum 3 years of experience in workers compensation case management or Life Insurance complex claims management.
• Strong understanding of workers compensation QLD legislation is preferred.
• Ideally have been exposed to complex claims case management.
• Excellent communication skills and a customer-focused, empathetic approach.
• Organised, able to manage multiple priorities, and a collaborative team player

• Flexible working arrangements with working from home available post onboarding.
• Contribute to a meaningful project and see the impact of your work.

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with  at  or