HAYLO People are a specialist recruitment agency supporting people finding a role within insurance and personal injury industries. Utilise your experience in healthcare, nursing, allied health or medical customer service skills with your high levels of empathy to make a difference.
We are working with a large government organisation who have an opportunity to join their thriving business, with full training transition into a Trainee Case Manager position supporting people in Queensland who have sustained an injury at work, guiding them through the recovery and return to work process.
Please note this is a permanent full-time role that will start at the end of March 2025 based in Brisbane CBD with work from home available after training. The role - Assess and manage claims, ensuring accurate and timely resolution
- Support people who have been injured at work and guide all parties (injured worker, employee, etc.) through each stage of the claims process
- Work with internal stakeholders to manage treatment approvals, return to work and injury management plans
- Manage weekly payments and provider invoices
About you - To be successful in this role you should possess a background in healthcare, nursing, allied health, aged care, medical receptionist etc.
- You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties
- You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
- You are an organised person who demonstrates strong time management and prioritisation skill
Benefits - Salary: $75,000 - $90,000 + super + discounts & benefits
- Central location in the heart of Brisbane CBD
- Onsite learning & development team with a structured career pathway
- Flexible working arrangements are available post-training.
If you are interested in this role, please submit a video cover letter stating why you are interested in this opportunity.For more information, or to discuss this role in further detail, please contact Rebecca.Harris@haylopeople.com.au
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
