2026 SALARY SURVEY

Claims and Return to Work Specialist

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Opportunity for an immediate start. Diverse clients bringing varied risks and working with an energised and experienced team

  • Location: 03 Feb 2026
  • Job Type: Personal Injury
  • Location: Sydney
  • Work Type: Permanent / Full Time
  • Sydney CBD - Hybrid 3 days in office
  • Freedom to manage without heavy KPI's
  • Learning and development opportunities
Apply for this role

Ashlea Smith

Associate Director
Personal Injury, NSW

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is a specialist recruitment agency supporting the Personal Injury and Insurance industry and are recruiting an opportunity for a well experienced who is strong in claims management along with able to identify and drive ways of RTW.

  • Hybrid working with 3 days in office
  • $95,000 - 110,000 + super + benefits & bonus
  • Working within a like minded national team supporting a varied caseload
  • Be provided with autonomy and focus on delivery not KPI's or billable hours

  • Manage key relationships and communicate effectively with all stakeholders, i.e department leaders, HR, safety, insurers, injured workers, rehab providers.
  • Develop and coordinating treatment and return to work plans for both physical and psychological injuries within a timely and proactive manner.
  • Utilise your strength in Claims Management knowledge to guide and partner effectively with insurers.
  • Work flexibly and hybridly whilst also visiting local sites in NSW.
  • Prepare reports for senior management whilst ensure file records are kept up-to-date.

  • Have 3+ years experience in Workers Compensation via Insurance, Self Insurance or Employer RTW/Case Management.
  • Showcase an ability to be self motivated, organised and with strong communication skills
  • Have a sound understanding of Workers Compensation and the NSW legislation (multi state exposure highly regarded yet not required)
  • Be confident to engage with clients, manage relationships and escalations whilst multi-tasking day to day responsibilities


HAYLO People is a specialist recruitment agency supporting the Personal Injury, Insurance, and Healthcare industries. For more information or to discuss this role in further detail please contact 
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